Personal profile
View and update permitted contact, bank, family, nominee and emergency details.
People operations · Reduce the HR help queue
Give employees a dependable place to complete everyday HR tasks.
Employees can update approved profile details, access payslips and documents, submit leave and attendance requests, view policies and follow the status of their requests.
No generic sales tour Built around your workflows
HR operating viewLive
Payroll inputs94%
Attendance closure8 / 10
Joiners ready12 / 14
9 manager actions overdueReview
Why this matters to the Head of HR
Self-service works only when information is current, requests are easy and ownership is visible. duoHR connects the employee experience to the underlying HR process.
Employee Self-Service capabilities
Designed around the full operating workflow.
Configure the module around your structures, policies, ownership and approval model - not a generic process diagram.
Payslips and tax documents
Access published payroll documents securely from one place.
Requests and approvals
Submit leave, attendance, letters, expenses and HR help requests with status tracking.
Policy library
Find current policies, handbooks and required acknowledgements.
Team actions for managers
Approve requests and review team information without a separate admin workflow.
Notifications
Receive reminders for pending actions, documents and important HR dates.
HR chatbot
Ask common policy and process questions using approved, role-aware HR knowledge.
Operational outcomes
What a well-run employee self-service process should improve.
Lower repetitive HR query volume Faster employee updates Better policy reach Clear request status for employees and managers
Connected workflow
- Employee opens requestOwner, status and history remain visible.
- Policy and eligibility are validatedOwner, status and history remain visible.
- Approver receives taskOwner, status and history remain visible.
- Employee sees outcome and recordOwner, status and history remain visible.
A working view, not a static report
Give the team clear status and exception signals.
The example below is illustrative. Measures and thresholds should be configured around your operating definitions and review cadence.
78%Monthly active users
2.4 hrsMedian request resolution
146Documents viewed
23Updates pending approval
Connected modules
View all modules Employee Self-Service works better when its inputs and outputs stay connected.
Mobile Experience
Support attendance, leave, payslips, approvals, expenses, documents and updates from a mobile-ready interface designed for desk and non-desk teams.
ExploreManager Self-Service
Bring approvals, team information, attendance exceptions, onboarding tasks, goals, feedback and workforce actions into a role-based manager workspace.
ExploreAI HR Companion
Use governed AI assistance for drafting, employee questions, payroll review, performance summaries, anomaly signals and natural-language reporting while keeping permissions, evidence and human approval visible.
ExploreHR Helpdesk
Give employees a structured way to raise HR, payroll, benefits and policy requests while helping HR teams manage ownership, priority, response and recurring issues.
Explore
Questions about implementation
Evaluate Employee Self-Service in your policy context.
Use your actual workforce groups, approval paths and edge cases during product evaluation.
Can policies and approvals be configured for different locations or employee groups?
Yes. Rules can be segmented by entity, location, department, grade, employment type and other employee attributes, with role-based approvals and effective dates.
Can employees change sensitive data directly?
Field-level permissions determine what employees can edit, what requires approval and what remains visible only to authorised HR or payroll users.
Explore Employee Self-Service
See Employee Self-Service configured around your organisation.
Bring one representative workflow or current process challenge. The demo will show the operating path, controls and connected outcomes.