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People operations · Controlled employee documentation

Create, store and retrieve HR documents with less manual handling.

Use approved templates, employee data and role-based access to manage letters, policies, proofs, certificates, contracts and acknowledgements.

No generic sales tour Built around your workflows
HR operating viewLive
Payroll inputs94%
Attendance closure8 / 10
Joiners ready12 / 14
9 manager actions overdueReview
Why this matters to the Head of HR

Document control is essential for employee service, governance and audit response. HR leaders need current templates, secure access and a traceable record of issue and acknowledgement.

Documents & Letters capabilities

Designed around the full operating workflow.

Configure the module around your structures, policies, ownership and approval model - not a generic process diagram.

Document vault

Store employee and organisation documents with categories, expiry dates and access controls.

Letter templates

Generate offer, appointment, confirmation, transfer, increment, experience and other letters from approved templates.

Bulk generation

Create documents for a selected employee group using validated merge fields.

AI-assisted drafting

Prepare first drafts of approved letter or policy formats for authorised HR review.

Acknowledgements

Track policy and handbook acceptance with timestamps.

Expiry reminders

Monitor expiring contracts, licences, identity documents and certificates.

Download controls

Restrict viewing, downloading and sharing based on user role.

Operational outcomes

What a well-run documents & letters process should improve.

Faster letter turnaround Fewer outdated templates Improved retrieval and audit response Clear policy acknowledgement records
Connected workflow
  1. Select approved templateOwner, status and history remain visible.
  2. Merge verified employee dataOwner, status and history remain visible.
  3. Route review and issueOwner, status and history remain visible.
  4. Store signed or acknowledged recordOwner, status and history remain visible.
A working view, not a static report

Give the team clear status and exception signals.

The example below is illustrative. Measures and thresholds should be configured around your operating definitions and review cadence.

1,284Documents stored
36Expiring soon
91%Policy acknowledged
8Letters awaiting issue
Questions about implementation

Evaluate Documents & Letters in your policy context.

Use your actual workforce groups, approval paths and edge cases during product evaluation.

Can policies and approvals be configured for different locations or employee groups?

Yes. Rules can be segmented by entity, location, department, grade, employment type and other employee attributes, with role-based approvals and effective dates.

Does duoHR support e-signatures?

The document workflow is designed to support e-signature integrations and acknowledgement records. The available provider and signing method are confirmed during implementation.

Explore Documents & Letters

See Documents & Letters configured around your organisation.

Bring one representative workflow or current process challenge. The demo will show the operating path, controls and connected outcomes.